![]() ![]() You are allowed 2x activations for each license key. If it is listed in your account, you will see if it has been activated and how many activations have been registered. In my Magix account the only product listed however is Vegas 13 trial, but not my Vegas Pro 14. I have purchased it digitally so I do not have a box with the serial number. Unfortunately I can only find my Order Number. See if you can find Vegas Movie Studio Platinum 16. Id like to reinstall my Sony Vegas Pro 14 because I had to reinstall Windows. Use this link to login to your Magix account: Sony Vegas Pro 16 Serial Number Download for Windows - Mac Free New 2020 / 2021. You can check yourself to see what the status is for all your Vegas software. Sony Vegas Pro 16 Serial Number Download Free New 2020 / 2021. The best support address to use is this one for Vegas products: If you have filled out your support request correctly, they will contact you within 24-48 hours, once it is Monday in the USA. There is no support available over the weekend and you need to wait until it is Monday in the USA to get a reply. You have posted this message on the MSZ Forum on Monday Australian time, which is Sunday USA time. Patiently wait for Magix support to reply to your support request is the best thing to do Maybe you registered the program under a different e-mail address during the initial activation? Please use our Service Center to update your data (log in with the old e-mail address and adjust the data).ġ. You will receive the message "Serial number already assigned" or "Error code -24" if the product has already been registered under another e-mail address by you or a previous owner.įirst, please check your entered e-mail address for possible typos. Here is an official answer from Magix about this problem: There is no way for you to fix this problem and you will have to wait for help directly from Magix support to fix the error. Does anyone know of other methods than the ones I have already tried? Thank you for your time.Įrror code 24 is normally caused by mismatched data. I have read online that many customers have had this issue, but I have not found a solution. I have not installed it on any other computers and I have checked to be sure the serial number was entered correctly. When logging into their support center, it says Serial Number already used when trying to register the product. I have created a trouble ticket on their website and have so far only received an automated response saying vote Yes or No if this is helpful with no button or way to press Yes or No. I have a YouTube channel and therefore need this program. I have also tried re-installing my OS to be certain Windows was not causing this issue. I had un-installed 12 and have tried re-installing 16 several times. Assuming that you’re already registered, go to the main Sony Creative Software page. I have previously owned Vegas Movie Studio 12 purchased from Walmart and purchased 16 as an upgrade. When I try to open the program, it gives me the error code 24 message and says this e-mail has already been used. I used the e-mail sent to me for the download and used the serial number provided. The day after purchasing Vegas Movie Studio Platinum 16 on my fairly new Windows 10 computer that meets the recommended specifications, it will not register. ![]()
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